Privacy Policy Statement

Protecting your privacy is important to us. This privacy policy describes how Savant Medical Billing (SMB) collects, uses and safeguards the personal information you provide to us on our web-site and when accessing third-party clearinghouse web-sites during the normal course of business when processing claims and maintaining a healthy revenue cycle for everyone.
Information You Provide
Patients: Go to the tab labeled "Patient Update/Authorize Form" to comply with Patient auhtorized communications and submit it to SMB.
​Some activities on this web-site require us to collect personally identifiable information. Please be cautious of sharing detailed personal health information (PHI). PHI is any information in a medical record, that can be used to identify an individual, and that was created, used, or disclosed in the course of providing a health care service, such as a diagnosis, treatment and billing. If you choose to share PHI, and there is an electronic breach of security during transmission to SMB for any reason, SMB will be held harmless to the information that was accessed.  Should you require assistance in obtaining PHI from SMB, an encrypted alternate route of distribution will be sent, with identity confirmation, confirmed receipt, through multi-layered encryption private virtual newtworks and multiple secure servers never collecting your PHI. The Release of Information form (ROI) requires an original signature; must be submitted to your provider in which; SMB is a business associate. Once our Client submits the ROI to us then we will process your request in a timely matter.   Activities when your information may be collected and reviewed by SMB include: contacting Savant Medical Billing (SMB), getting personalized directions to the office, requesting assistance with insurance benefit verification after proper documentation is provided, account servicing inquiries, sending messages through the web-site, requesting link information, provider contracting inquiries, intake or practice management form inquiries, signing up for e-mail mailing lists and any other interactions, requests processed through the web-site options and any other duties that require the use of your PHI during the normal course of business for which the role of SMB as a business associate should require. SMB will adhere to the regulations defined by the federal government. HIPAA guidelines govern and regulate the standards for protecting sensitive patient health information and data. The law states that Covered Entities, and their Business Associates are required to protect the privacy and security of the sensitive; patient protected health information (PHI) they handle. SMB is a Business Associate, to numerous covered entities, holds regular reviews of processes, technology utilized with access control and review while following customary federal and state regulations regarding HIPAA
Personal information, not PHI is collected when you download a form, and submit it via fax. When you provide information to complete a form on the web-site, please be sure to search through our E-Privacy Policy to ensure you remain informed. For most all activities, we only collect your name and e-mail address before we change over to our multi-layered encryption communication protocols. For other activities, including using the contact request form, additional personally identifying information may be included. SMB will request the switch over to our encrypted services after receiving your request. more specific information, such as your social security number, diagnosis, treatment plans and/or treatment outcomes will never be requested via normal encryption electronic formats such as our web-site.
Information Collected via Technology
Savant Medical Billing (SMB) collects information about web-site visitors using standard Internet technology. Your IP address along with general log information, may be collected when you visit this web-site, for statistical purposes only. We also use cookies for a variety of purposes to enhance the user experience. 
Cookie Definition
A cookie is a simple line of text that a web server asks your browser to remember for future use. A typical cookie may store your user name and password for a specific site on the web.
There are two kinds of cookies. A session cookie is a line of text that is stored temporarily in your computer‘s memory. Because a session cookie is never written to a drive, it is destroyed as soon as you close your browser. A persistent cookie is a more permanent line of text that gets saved by your browser to a file on your hard drive. Web-sites cannot make direct changes to your local cookies file; only your browser can do that.
Your browser has security features built in which prevent servers from randomly writing information to your hard drive. You can turn off the cookie feature in your browser. Please check your browser‘s help files on how to do this. When the cookie feature is on, server information can only be written to your local cookie file. The web server that writes the cookie is the only one that can read that cookie according to Microsoft Server documentation.
How Do We Use the Information We Collect?
We use the information we collect for specific purposes. If you contact us for assistance, we will use your information to initiate secure communications first by, requesting the completion and submission of the P.A.C.C. form. This form is available on our patient update/authorize form page. SMB will respond to your request through the same method initial contact to us was made. Once the P.A.C.C. form is in place SMB will only follow the patient authorized routes of communication. By initiating communication through the web-site to us, without defining a return communication preference, you are acknowledging, and agree to receive return communication from SMB through our business email.  If you subscribe to our email updates, we will only access and use your email address to send you content appropriate email updates, possible newsletters or healthcare articles on occasion after receiving your authorization. Savant Medical Billing (SMB), doesn't share your information with any other third party; under any circumstances. It is stored solely, for the purpose of providing healthcare information, upcoming events, healthcare billing changes and updates, new product or service details, or to respond to consumer requests honoring the normal course of business with best practices in place.
All email from Savant Medical Billing (SMB) will include a link to unsubscribe. When clicked on it will instantly unsubscribe you from the email list.
Regarding SMB Privacy Policy
If you have any questions regarding this privacy policy or how it may apply directly to the handling of your PHI please contact us via phone at: 360-567-7154 and  a review of compliance standards that apply to you will be offered.  When you agree, accept and  can acknowledge this agreement, please begin our communication protocols by clicking the button below and placing your request. We strive to respond whenever possible within 24 hours to your request with the theory of solution based thinking as out guide to perform personalized service, with the best possible outcome. 

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After you have read SMB's Privacy Policy, and before requesting information please send the Acknowledgement message, and complete the "Patient Update/Authorized Form tab. If SMB hasn't received your acknowledgement message, and the patient authorized form; we won't be able to provide detailed service responses to you. Empower us, and we empower you!

I Acknowledge SMB's Privacy Policy

We know you have great questions, so Send the message above here first to acknowledge you have been provided a copy of the Privacy Policy to review. 

Send SMB a Question

Send us your questions here. We are waiting to evaluate how we can provide robust vitality and amazing balance to your revenue cycle. A healthy revenue cycle reflects a healthy balanced healer with more time to spend with patients, and fewer things to worry about. With SMB on your team your revenue cycle financial planning just got a whole lot easier. We are unique opportunity for your ever growing practice. 

By contacting Savant Medical Billing through this electronic format I acknowledge and agree with SMB's Privacy Policy